Transparent and easy to understand – from account setup to downloading your reports in the online shop.
To make our ordering process clear for you as a customer, we have compiled the sequence for the IndustrialPort ordering process here.
We assume a new customer
In this description, we assume that you are not yet a customer and will first create a user account. If you have already set this up, you can skip this part.
User Account Setup
On the IndustrialPort homepage, click the “MY USER ACCOUNT” button in the top right corner. After clicking, the options “Log in” or “Create new customer account” will appear. As a new customer, select the second option and enter your email address.
You will automatically receive an email to complete the account creation. You will receive your password via a secure, encrypted connection. This allows you to log in and start placing your orders.
Select and Order Market Report
You have chosen an IndustrialPort market report (– a very good decision, by the way).
In the open order form, please fill in – at least – all mandatory fields marked with a red asterisk *.
Then click “ADD TO CART”. Above the field, under the heading “Total”, you will see the costs incurred by ordering the analysis.
Currency
If you wish to pay in a currency other than Euro, you can specify this using the downward-pointing triangle. Euro is set by default; you can change the currency by clicking.
Shopping Cart and Checkout
Once you have added a report to your shopping cart, a new page will open: There you will see your items, including costs and stated VAT.
From there, you can choose “Continue Shopping” if you are interested in further analyses, or click “Proceed to Checkout” – the last page in this step will open.
At checkout, your billing data – if available – will be automatically applied. The following payment methods are available:
1Invoice
2PayPal
Once you have selected your preferred payment method, please accept IndustrialPort’s General Terms and Conditions. The final step is “Submit Order” – this places a binding order.
Download Your Reports
If you choose PayPal or Sofortüberweisung, you will receive a link from us via email immediately after the payment process. You can download the ordered report(s) via this link. The PDF files are immediately available.
If you choose a different payment method, as a new customer, you will receive the download link as soon as the payment has been credited to our account. With a promptly processed transfer, this can happen very quickly.
Do you have questions about the process?
Feel free to call us at (06126) 9 79 00 02 – Mon. to Fri., 08:00 AM – 06:00 PM.
Existing customers with whom we have positive payment experiences will automatically receive the link to directly download the desired analysis.
